Data Processing Addendum
Maxon SDR DPA Summary
Engineering-authored policy draft pending the documented external legal review.
This summary describes the processor relationship and is not a substitute for the executed customer DPA.
Processing purpose
Maxon SDR processes customer-directed prospect, recipient, campaign, message, reply, suppression, and billing data to provide prospect search, reveal, sending infrastructure, scheduling, inbox, audit, and credit-metering services.
Sub-processors
- Stripe — payment processing and subscription billing
- Cloudflare — DNS, API delivery, and infrastructure protection
- Google Cloud — Cloud SQL prospect data hosting
- Contabo — VPS hosting for application and sending services
- Postal — outbound and inbound email delivery
Retention and deletion
- Campaign, message, and thread records: life of the workspace plus 30 days after deletion
- Revealed prospect access records: life of the workspace for billing reconciliation
- Suppression entries: 12 months after workspace deletion, then purged
- Stripe and Postal webhook event logs: 12 months
- Application logs: 30 days
Transfer mechanism
The executed DPA states the applicable international transfer mechanism and security commitments. EU customers should request the current DPA from support before production use.